As soon as your order leaves our warehouse or one of our physical stores in case of lack of stock, you will receive an email or notification message, and the status of your order will go to “SENT”. Once your order has been processed you will receive in 24/48 hours a message from the transport service with your tracking number. Shipments that leave physical store do not automatically generate this notification, so if you have not received your tracking number and want to know the status of the order, send us an email to with your name, surname and your order number.